Document Type : Original Article

Authors

1 Assistant Professor, Faculty of Management and Accounting, Imam Reza International University

2 marketing phd student, islamic azad university, shahrood btanch

3 master of management, imamreza international university

Abstract

Organizational citizenship behavior and its desired results are vital and critical in organizations. This issue is more important in spiritual and religious organizations such as Astan Quds Razavi. Therefore, this study investigates the relationship between spiritual intelligence, organizational citizenship behavior and moderating role of duty background in the Imam Reza (AS) holy shrine. With regard to the goal, this research is of applied model. Also, the research method is descriptive correlational. The population of this study consists of 705 employees working in the religious places. According to the Morgan’s table, 247 people were classified through random sampling and selected as the sample of this study to complete the questionnaire. Data collection tools were organizational citizenship behavior standard questionnaires of Buil et al. (2016) and spiritual intelligence standard questionnaire of Abdul Rahman and Medi Shah (2015). In order to analyze the data, structural equation modeling method was used along with LISREL and SPSS softwares. The result shows that the spiritual intelligence enhances the organizational citizenship behaviors. Also, the positive moderating role of duty background in the relationship between spiritual intelligence and organizational citizenship behavior was confirmed.

Keywords